Retail Pro Training

Why Training?

To equip the workforce with the following aspects of the retail ecosystem:

• Product and brand knowledge
• Customer facilitation skills
• Retail Pro operations

For Whom?

Training is valuable to:

• Retailers who wish to implement best business practices to improve business performance and deliver consistent customer experience
• Technology companies with retail products or retail services for an in-depth understanding of the various business processes

How?

Training services are delivered through a balanced mix of theory and practical sessions. The training lifecycle includes:

• Assessment of training needs
• Development of client specific content on – Products, Display Norms, Inventory Management Principles, Audit Measures, Customer Interaction
• Designing templates with interactive classroom sessions and role plays
• Analysis of training effectiveness through pre-and post-workshop quizzes and audits
• Drawing out training schedules, track progress and conduct refresher courses

 

Why Integrated Retail?

Integrated Retail is one of the largest Retail Training service providers in the region. We have:

• Experience of training over 7500 retail staff across various formats
• Multi-lingual and Multi-modal delivery capability
• Constantly updated repository of best business practices in retail from across the world