Process Analysis & Transition Services
Why Process Analysis & Transition?
To define the outsourcing roadmap and assist in the following:
- Business development
- Knowledge acquisition
- Transition and migration support
- Domain competence training
For Whom?
Process analysis and transition service caters to the needs of:
- BPO and ITES companies servicing retail clients
- IT companies venturing into the outsourced retail services market
How?
The steps involved in this process are:
- Identifying outsourcing opportunities
- Assisting in RFP and RFQ
- Interfacing with business and technology
- Translating business requirements into technical specifications
- Ongoing domain support during design and build stage
- Carrying out functional testing
- Mapping ‘As Is’ and defining ‘To Be’ processes
- Training on domain and processes
- Assisting in operational areas
Why Integrated Retail?
Integrated Retail carries out Process Analysis and Transition based on the following strengths:
- Large team with over 200 man-years of retail operations and business experience
- Successful implementation track record of similar projects
- Constantly updated repository of best business practices in retail from across the world
- Data bank of benchmark retail performance data
- Access to macro-economic data impacting overall retail and consumer businesses
For more information about our Product & Services Contact Us today.
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