Trusted by specialty retailers across the Asia Pacific.

Integrated Retail is a leading retail technology and business service provider in the Asia Pacific region, with a focus on fashion and lifestyle businesses.

1,400+
Retail stores and points across our four featured clients
2
Countries: Indonesia and Thailand
Since 2017
Our longest-running client partnership
A Delamibrands store front and window display
Indonesia · Customer since 2022 Delamibrands

Delamibrands, customer since 2022, is a leading fashion company housing a collection of brands that provide trendy and high-quality apparel to cater to the ever-changing style preferences of their valued customers. Founded in 1979, its brands reach more than 500 million consumers across Indonesia, Malaysia, Vietnam, the Philippines and beyond.

500+
Retail stores, continuously expanding
Indonesia
Country presence

Sub-brands on our systems

Implemented systems (9)

  • Point of SalesEfficiently manages sales transactions at various retail locations.
  • WMS and Inventory ManagementEnsures streamlined warehouse operations and optimal inventory control.
  • CRM (Customer Relationship Management)Enables effective customer engagement and personalized services.
  • OmnichannelSeamlessly integrates multiple sales channels to provide a consistent shopping experience.
  • Shop in ShopCreates unique brand experiences within larger retail spaces.
  • WholesaleFacilitates bulk orders and distribution to wholesale partners.
  • Integration with HRSynchronizes HR processes and data for efficient workforce management.
  • Business ReportingGenerates comprehensive reports for informed decision-making.
  • Integration with SAPSeamlessly connects with SAP systems for enhanced operational efficiency.
Pacifica Pacifica brand portfolio: American Eagle, Birkenstock, Camper, Coach, Coccinelle, Fit, Furla, Geox Respira, Ikon, Jurlique, Keds, Kenneth Cole, MAX&Co, MaxMara, NYX, PRO-Keds, Sperry, Sportmax, TAG Heuer and Weekend MaxMara
Thailand · Since 2020

Pacifica

Since 2020, we have been proud to serve as a trusted partner for large multibrand lifestyle retail companies in Thailand. Our comprehensive range of systems and solutions is tailored to meet the unique needs of the industry.

350+
Retail points, continuously expanding
Thailand
Country

Implemented systems (8)

  • Point of SalesStreamline sales transactions and enhance customer experiences at retail points.
  • Inventory ManagementOptimize inventory control and ensure efficient stock management.
  • CRM & CLM Integration with Sales ForceSeamlessly integrate customer relationship management and customer lifecycle management with Sales Force for enhanced customer engagement.
  • PromotionsDrive sales and customer loyalty through targeted promotions and campaigns.
  • Business ReportingGenerate insightful reports to gain valuable business intelligence and support decision-making.
  • Payment IntegrationIntegrate secure and efficient payment processing systems to facilitate smooth transactions.
  • Integration with SAPSeamlessly connect with SAP systems for streamlined operations and enhanced efficiency.
  • Integration with Third-Party LogisticsCollaborate with third-party logistics providers to optimize supply chain management and ensure seamless order fulfillment.
An Everbest boutique store front in a shopping mall
Indonesia · Since 2018 Everbest

We have had the pleasure of serving Everbest since 2018, and we are committed to providing them with exceptional systems and solutions to support their business growth.

110+
Retail stores, continuously expanding
Indonesia
Country
Inside an Everbest store

Implemented systems (7)

  • Point of SalesOur point of sales system streamlines transactions, ensuring a seamless and efficient checkout process.
  • Inventory ManagementWe offer robust inventory management capabilities, allowing Everbest to optimize stock levels and ensure timely replenishment.
  • CRM (Customer Relationship Management)Our CRM system enables Everbest to build strong customer relationships, personalize interactions, and enhance customer satisfaction.
  • OmnichannelWe provide an integrated omnichannel solution that enables Everbest to deliver a consistent and seamless shopping experience across multiple channels, including online and offline.
  • PromotionsOur system supports targeted promotions and marketing campaigns to drive sales and engage customers effectively.
  • Business ReportingWe offer comprehensive reporting tools that provide valuable insights into Everbest’s performance, enabling data-driven decision-making.
  • Accounts Integration with AXOur system seamlessly integrates with AX, facilitating smooth and accurate accounting processes for Everbest.
Minor Lifestyle
Thailand · Since 2017

Minor Lifestyle

We have had the privilege of serving as a trusted partner to one of the largest multibrand lifestyle retail companies in Thailand since 2017. Our extensive range of systems and solutions is designed to cater to their specific needs and support their continued success.

450+
Retail stores, continuously expanding
Thailand
Country

Brands on our systems

Implemented systems (9)

  • Point of SalesOur point of sales system ensures smooth and efficient sales transactions at retail locations, enhancing the overall customer experience.
  • Inventory ManagementWe offer a robust inventory management solution that enables effective stock control, optimizing inventory levels, and streamlining replenishment processes.
  • CRM & CLM DeploymentOur CRM and Customer Lifecycle Management deployment empower the company to build strong customer relationships, personalize interactions, and effectively manage the entire customer lifecycle.
  • PromotionsOur system supports targeted promotions and marketing campaigns, allowing the company to drive sales and engage customers effectively.
  • Business ReportingWe provide comprehensive reporting tools that deliver valuable insights into the company’s performance, facilitating informed decision-making.
  • Payment IntegrationOur system seamlessly integrates payment processing, ensuring secure and efficient transactions for customers and the company.
  • Omnichannel DeploymentWe offer an integrated omnichannel solution that enables a seamless and consistent shopping experience across various channels, including online and offline.
  • Integration with Oracle ERPOur system seamlessly integrates with Oracle ERP, enabling smooth data exchange and ensuring streamlined business processes.
  • Integration with Third-Party LogisticsWe facilitate integration with third-party logistics providers, optimizing supply chain management and ensuring efficient order fulfillment.
A Tulola boutique store interior
Also on our systems

Tulola

A boutique retail brand delivering an elevated, service-led in-store experience — 15+ stores.

Want the full picture for your own business? See how RFID-based stock accuracy is deployed alongside these systems →

Brands We've Helped

200+ storefronts, recognisable names

Across fashion, beauty, lifestyle and sport — from Delamibrands and Minor Lifestyle to Everbest and the multi-brand retailers we support — these are some of the brands whose stores run on our systems today.

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